Terms and Conditions

1. Acceptance of Services

Welcome to Immensus Supply Chain Management USA LLC. By accessing our website or utilizing our transportation logistics services, you're agreeing to abide by the rules set forth here. We've built these guidelines to ensure safety, reliability, and clear communication between all parties in the supply chain. Don't agree with these terms? Then we'd suggest you refrain from using our digital platform or booking freight with us.

2. Operation & Logistics Responsibilities

Our team manages complex transportation infrastructure. We believe in 100% accountability. This means we're responsible for the dispatch and carriage of goods according to specified lane requirements, while you'll be responsible for accurate weight declarations and proper packaging of all freight. Have you checked your cargo specifications recently? Correct data prevents delays.

Furthermore, Immensus Supply Chain Management USA LLC reserves the right to refuse any shipment that poses a risk to our drivers or equipment.

3. Digital Platform Usage

The content on this site is the property of Immensus Supply Chain Management USA LLC. You're granted a limited, non-exclusive license to track your shipments and request quotes. We don't tolerate data scraping or unauthorized attempts to access our backend logistics systems. You'll find that we monitor IP activity to maintain system integrity for all our partners.

4. Liability & Insurance

Logistics involves inherent risks. While we maintain a modern fleet and rigorous safety standards, our liability for loss or damage is limited according to standard industry carriage laws unless additional insurance is purchased. We encourage all shippers to review their cargo insurance coverage before dispatch.

Is your high-value freight sufficiently covered? Reach out to our Richardson office at +1 (214) 189-3933 for specialized transit coverage options.

5. Governing Law

These terms are governed by the laws of the State of Texas. Any disputes arising from our logistics agreements shall be settled in the courts of Collin County. We prefer direct mediation over litigation, as it keeps the supply chain moving faster for everyone involved.